 Sequs,
today has two registered brand under which it does provides
all the various products that have been developed are
marketed, these are:

The Vocalinx Suite comprises of enterprise class products,
namely the Digital Voice Logger, the IVR Server and the CT –
Pro Server
Vocalinx® Digital Voice Logger
The Vocalinx Voice Logger is a digital multi - channel
telephone logger and voice recording system that records all
voice conversations on the extensions selected for recording
and provides an easy to playback graphical interface. It
provides the business added security and improved customer
service at an affordable price.
System Highlights – easy to use, user friendly
administration, powerful SQL database connectivity & high
compression rates which increase storage capacity.
Click here to download brochure (PDF File, size: 235
KB)
Vocalinx® Interactive Voice Response Server
The IVR Server replaces the normal operator and takes care
of the routine inquiry calls and tasks allowing customers to
access information anytime and from anywhere via a simple
telephone call.
System Highlights – multiple language support,
comprehensive database connectivity, user friendly
administration interface, customised scripts and menus & email
/ fax notifications.
Click here to download brochure (PDF File, size: 93
KB)
Vocalinx® CT – Pro Server
The Vocalinx CT-Pro Server powers the small and
medium-sized call centre with flexible and powerful tools to
enhance customer service and maximise revenues. By combining
the power of computer software with advancements in telephony
hardware, the Vocalinx CT-Pro Server offers a superior and
much more adaptable feature set than proprietary phone
systems.
System Highlights – server based solution, cost efficient
expansion, Automatic Call Distribution system, customisable
reports, voice logging & remote administration.
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