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Sequs, today has two registered brand under which it does provides all the various products that have been developed are marketed, these are:

The Vocalinx Suite comprises of enterprise class products, namely the Digital Voice Logger, the IVR Server and the CT – Pro Server

  Vocalinx® Digital Voice Logger

The Vocalinx Voice Logger is a digital multi - channel telephone logger and voice recording system that records all voice conversations on the extensions selected for recording and provides an easy to playback graphical interface. It provides the business added security and improved customer service at an affordable price.
System Highlights – easy to use, user friendly administration, powerful SQL database connectivity & high compression rates which increase storage capacity.
Click here to download brochure (PDF File, size: 235 KB)

  Vocalinx® Interactive Voice Response Server

The IVR Server replaces the normal operator and takes care of the routine inquiry calls and tasks allowing customers to access information anytime and from anywhere via a simple telephone call.
System Highlights – multiple language support, comprehensive database connectivity, user friendly administration interface, customised scripts and menus & email / fax notifications.
Click here to download brochure (PDF File, size: 93 KB)

  Vocalinx® CT – Pro Server

The Vocalinx CT-Pro Server powers the small and medium-sized call centre with flexible and powerful tools to enhance customer service and maximise revenues. By combining the power of computer software with advancements in telephony hardware, the Vocalinx CT-Pro Server offers a superior and much more adaptable feature set than proprietary phone systems.
System Highlights – server based solution, cost efficient expansion, Automatic Call Distribution system, customisable reports, voice logging & remote administration.

 

 
 

 

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